We're Held to a Higher Standard!
Prudential Tropical Realty's Quality Service Certified® professionals offer consumers the confidence of a reliable, consistent and accountable customer service process. Quality Service Certified® assures you the highest level of service in the real estate industry.
Our World Class Service Guarantee Ensures Your Real Estate Professional will:
Prepare a Competitive Market Analysis to assist in developing a pricing strategy
Create and present a written marketing plan with strategies, programs and buyer targets
Commit to regular communication and feedback
Monitor and communicate the status and satisfaction of contract contingencies
Complete a thorough market search to identify properties consistent with your needs and price range
Prepare a written offer to purchase the property of your choice reflecting your price and terms encompassing all required disclosures
Provide advice and negotiating assistance on all offers to purchase
Contact you and follow up after closing to assure the satisfactory completion of all service details
Offer you the opportunity to evaluate the services provided through the Quality Service Assurance Survey
QSC offers independent validation of service performance and provides an assessment for individuals, offices and companies. Associates earn the QSC designation following the completion of course studies and the passing of a detailed examination. A Quality Service Assurance Survey© is sent to each buyer or seller after a home purchase or sale closes to measure the customer’s satisfaction level of their real estate professional. The service performance assessment is produced from these surveys by an independent third-party organization and posted online to a public web site at
www.QualityService.org.
© 2007, An independently owned and operated member of Prudential Real Estate Affiliates, Inc. is a servicemark of The Prudential Insurance Company of America. Equal Housing Opportunity
Copyright Prudential Tropical Realty
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